Customer Success Manager HungryHungry

  • Full Time
  • Sydney
  • Full Time
  • Sydney

Website HungryHungry

We’re a forkin’ awesome group of foodies just trying to make the food and bev industry a better place! We are HungryHungry, Join the food revolution!

HungryHungry provides an easy-to-use and engaging digital platform for hospitality venues to present to their consumers, creating contactless real-time menus and ordering capabilities for all service fulfilments, including pick-up, delivery, collect at counter and order at table

Let’s talk about the role:

Our Customer Success team is growing fast! We are looking for a Hungry Customer Success Manager to join our NSW-based team. In this role you will be the face of the HungryHungry brand as you support and grow Sydney’s trendy restaurants, hot-spot bars, and bustling pubs across NSW.

What your day to day will look like:

  • Proactively contact all clients in your “book of business” to ensure they are engaged and happy with our services.
  • Generating revenue by upselling additional products & services and building strong relationships that retain existing clients.
  • Work closely across teams including other Account Managers, Business Development Managers and Customer Experience to drive solutions for your clients.
  • Having an in-depth knowledge of business products and value proposition.
  • Aligning potential customer’s needs with our product and service offering.
  • Attending industry events and networking activities.
  • Continue to grow your knowledge of the OrderMate product and find ways to scale this knowledge out to your clients and peers.

What you bring:

  • You consume industry related media, and always have your finger on the pulse.
  • You’re a born networker, always looking to make the next connection.
  • You are not afraid to build tension, ask great questions and listen with intent.
  • You measure yourself by outcomes, and challenge yourself to exceed targets.
  • You’ve got killer instincts about people, results and strategic account growth concepts.
  • You’re disciplined in your approach but able to think outside the box when you need to.

Why HungryHungry?

  • Uncapped commissions
  • Training & support to ensure you succeed in your role!
  • Work from home!
  • You will work with a tight knit team who embrace innovation and are committed to being excellent at what they do.
  • Regular team/company catch ups (Virtual at the moment!)
  • Welcomed ideas, inputs and suggestions that actually get taken into account\

The bottom line: Our employees matter to us! Every minute you spend with us, you’re growing, learning and becoming the best version of yourself! And we LOVE to see it!

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.

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